Fulton County Arts and Culture makes performance and meeting facilities available for rental at its arts centers. This metric tracks the percent increase in rental fees revenue collected through facility rentals at the five arts and cultural centers throughout Fulton County. Rental agreements are made with individuals and organizations. Rental fees are comprised of security deposits, daily or part day usage fees and equipment rental fees.

Percentage of juveniles under court ordered supervision for delinquency/CHINS offenses that are successfully discharged from supervision annually. This KPI measures the percentage of juveniles under probation supervision for delinquent / Child in Need of Services (CHINS) offenses that are successfully discharged (no new offenses, completed the conditions of their probation) annually. Of note, the typical probation term for FCJC-involved youth is two years.

Percentage of essential/mandated local emergency management plans submitted to and approved by the Georgia Emergency Management Agency (GEMA).

This measure tracks the percentage of individuals seeking behavioral health services that are scheduled to be seen by a licensed or credentialed professional within 2 business days from the initial request for services.

Involving stakeholders and the community is integral to Fulton County Juvenile Court’s mission: first, to protect children and the community in matters brought before the court, to rehabilitate children and restore families; and second, to create opportunities for the community, partners, and stakeholders to actively engage in this mission. In addition, Juvenile Court provides youth a menu of pro-social evidence based diversionary programming as alternatives to the traditional adjudicatory process, and as alternatives to probation/detention. Most of these programs are revenue neutral, and therefore rely on volunteers to serve as mentors, tutors, and active participants. For example, The Leaning Club is a Saturday diversion program that utilizes Atlanta University Center volunteers to tutor youth in core subjects. Likewise, the Citizen Review Panel is composed of trained citizen volunteers who review the status of children in DFCS custody to ensure reasonable efforts are being made to either reunite the child with their family or otherwise find a permanent home/placement.

Customer Service Satisfaction - Department KPI (Superior Court Clerk)

We are measuring the number of virtual items checked out. (Virtual items include e-books, e-audio etc.)

This goal is based on tracking the percentage of calls into the Fulton County 911 Center that are answered within 15 seconds. Over 640,000 calls came into the Center in 2017.