This performance measurement assesses the department’s ability to complete capital renovation projects within the approved budget.

We are measuring the percentage of service requests received by the Technical Division that are completed within five (5) business days of receipt.

We are measuring the percentage of Whistleblower Hotline cases reviewed within 24 hours of submission. To ensure a response is given within 24 hours or the next business day, EthicsPoint, the Incident Management System, will send a simultaneous email notification to the appointed staff's email account once a case is received.

Percentage of juveniles under court ordered supervision for delinquency/CHINS offenses that are successfully discharged from supervision annually. This KPI measures the percentage of juveniles under probation supervision for delinquent / Child in Need of Services (CHINS) offenses that are successfully discharged (no new offenses, completed the conditions of their probation) annually. Of note, the typical probation term for FCJC-involved youth is two years.

We are measuring the number of participants in State Court's DUI Court program. Providing criminal accountability and rehabilitation, DUI Court is a post-conviction accountability court that provides addiction treatment to criminal defendants who have multiple DUI convictions.

This measure tracks the percentage of clients of the Fulton County Public Defender who are interviewed within 72 hours. Our office is appointed cases from the First Appearance Calendar. The cases belong to our clients. These clients must be interviewed within 72 hours statutorily. Our Legal Specialists are located at the Jail and are specifically assigned the task of meeting this guideline.

We are measuring the Clerk's office customer satisfaction ratings. It is important that the Clerk's office receives ratings of 'satisfied' and 'very satisfied.'