We are measuring the Department's ability to produce and document sufficient cost savings measures in order to quantify the value the Department brings to the procurement process. Cost savings can be defined as the aggregate amount of money saved by reducing costs from one year to the next.

The Investigative Division of the Medical Examiner’s Office is tasked with gathering information regarding the medical and social history of the deceased, the events and actions leading up to the death of the deceased, and other pertinent investigative facts critical to the determination of cause and manner of death in each case. This information is reduced to writing and presented to the physicians in charge of the forensic investigation of a particular case at a daily meeting. The information obtained by the Investigators must be thorough, inclusive of all key facts and completed in a timely manner.

This performance indicator is in place to measure the percentage of inquiries/complaints researched, investigated and resolved directly by the Customer Service Division that did not require escalation to the department level but were more complex in nature that required additional time to resolve.

We are measuring the percentage of the collection of fees based on statute.

Involving stakeholders and the community is integral to Fulton County Juvenile Court’s mission: first, to protect children and the community in matters brought before the court, to rehabilitate children and restore families; and second, to create opportunities for the community, partners, and stakeholders to actively engage in this mission. In addition, Juvenile Court provides youth a menu of pro-social evidence based diversionary programming as alternatives to the traditional adjudicatory process, and as alternatives to probation/detention. Most of these programs are revenue neutral, and therefore rely on volunteers to serve as mentors, tutors, and active participants. For example, The Leaning Club is a Saturday diversion program that utilizes Atlanta University Center volunteers to tutor youth in core subjects. Likewise, the Citizen Review Panel is composed of trained citizen volunteers who review the status of children in DFCS custody to ensure reasonable efforts are being made to either reunite the child with their family or otherwise find a permanent home/placement.