Fulton County Arts and Culture makes performance and meeting facilities available for rental at its arts centers. This metric tracks the percent increase in rental fees revenue collected through facility rentals at the five arts and cultural centers throughout Fulton County. Rental agreements are made with individuals and organizations. Rental fees are comprised of security deposits, daily or part day usage fees and equipment rental fees.

Percentage of juveniles under court ordered supervision for delinquency/CHINS offenses that are successfully discharged from supervision annually. This KPI measures the percentage of juveniles under probation supervision for delinquent / Child in Need of Services (CHINS) offenses that are successfully discharged (no new offenses, completed the conditions of their probation) annually. Of note, the typical probation term for FCJC-involved youth is two years.

Customer Service Satisfaction - Department KPI (Superior Court Clerk)

We are measuring the Clerk's office customer satisfaction ratings. It is important that the Clerk's office receives ratings of 'satisfied' and 'very satisfied.'

We are measuring the number of virtual items checked out. (Virtual items include e-books, e-audio etc.)

This goal is based on tracking the percentage of calls into the Fulton County 911 Center that are answered within 10 seconds. Over 640,000 calls came into the Center in 2017.